What Your Employees Complain About Might Be Telling You Something

Jacquie Eaton - Business Alchymie

Published on: 28/06/2026

Employee complaints aren't always about the problem itself. Sometimes they're clues to what people value most. Learn how listening differently can improve communication, appreciation and workplace relationships.

Beyond the Numbers

The Five Minutes That Cost the Business Thousands

Jacquie Eaton - Business Alchymie

Published on: 28/06/2026

Five extra minutes for one customer doesn't seem like much—until it happens all day long. Discover why helping employees understand the true cost of time leads to better decisions and a stronger business.

Beyond the Numbers